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Privacy Awareness Week Privacy Awareness Week is an annual promotion by the Asia Pacific Privacy Authorities (APPA) group. The week is an opportunity for governments, business and individuals to promote privacy awareness. Go to: Privacy Awareness Week
Sarah Rides to Kenya Next Tuesday, CTN will be saying farewell to our policy advisor Sarah Wilson. She will be riding approximately 10,000km through Central Europe, the Balkans, Turkey and the Middle East before heading south down the Nile and eventually to Kenya. If you have anything you need to discuss with her before she goes, please give her a call or email her during the week (swilson@ctn.org.au). Good luck Sarah and best wishes from the staff and Board of CTN! You can track her progress online at: Down Right Kenya
Your say: Premium Mobile Charges CHOICE is inviting consumers to share their experiences with Mobile Premium
Services. Mobile premium services come in many different forms, such as
ringtones and astrology services. They generally come from third party
companies (rather than your mobile provider) and can be accessed through a
phone number that begins with 19. Go to: Mobile Premium Services Blog
New Telecommunications Voice For Australian Consumers ACCAN, the Australian Communications Consumer Action Network, took its first steps today with the announcement of its new Constitution and Inaugural Board. ACCAN is a single peak body representing the diversity of views among telecommunications consumers. Go to: ACCAN Media Release The Minister for Broadband, Communications and the Digital Economy, Senator Stephen Conroy, today welcomed the selection of the founding board of a new peak telecommunications consumer body, the Australian Communications Consumer Action Network (ACCAN).Go to: Minister's Media Release
ACCC/ ASIC Debt Collection Phone-in Day - 31 July The Australian Competition and Consumer Commission and the Australian Securities and Investments Commission (ASIC) will hold a phone-in day dedicated to debt collection issues on Thursday 31 July 2008 from 8:30am to 5:30pm. The purpose of the day is to gather information about unlawful conduct by debt collectors or creditors and is not designed to provide advice to resolve financial difficulties. Call the debt collection day hotline (1300 302 502) to lodge a complaint if you have experienced problems with debt collectors or creditors. They particularly want to hear from you if you have:
- received phone calls or visits to your home or workplace at unreasonable hours of the day or night about debts you owe
- felt threatened by a debt collector
- been hassled about debts you don't owe or have paid For more information go to: ACCC Information Page
ACCC issues warnings for smartphone mobile data usageThe emergence of new smartphone technology, such as the recent release of the Apple iPhone 3G, has led the Australian Competition and Consumer Commission to issue a note of warning to consumers. "As often happens with new technology, consumer protection issues follow," ACCC Chairman, Mr Graeme Samuel, said today. "The ACCC is particularly concerned that consumers may be misled if they are not made sufficiently aware that their data allocations can be exceeded - at significant cost. Go to: ACCC Press Release
Vale Christopher Newell CTN staff and Board are greatly saddened by the passing of our member and friend Canon Associate Professor Christopher Newell. Many people have already posted messages on the CTN website. If you would like to post a tribute to Christopher or read some of the tributes go to the following link. If you would like to read some of the many tributes from around the world please follow the following link to the Hobart Mercury's Tribute Page. A Thanksgiving Service was held at on Thursday 3rd July at the Stanley Burbury Theatre at the University of Tasmania in Hobart. There was an article in the Hobart Mercury about the service the following day July 4th and the link if supplied below.
CTN Quarterly To read the editorial of the latest issue, read some of our previous issues, or become a subscriber. This issue of the Quarterly looks at the failure of industry to to protect consumers against rorts in Mobile Premium Services. Go to: CTN Newsletters resource page Go to lead article: Game Over: Time to Deliver Real Consumer Protection for Mobile Premium Services
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